Your property-related legal queries answered by S.C. RAGHURAM, Partner, RANK Associates, a Chennai-based law firm

I m a senior citizen who had booked a flat in Kelambakkam on 23.3.2013 and the builder ensured the project would would be completed in 18 months. I have paid almost 90% of the cost.

Even after 40 months, the project is not ready and the builder has not responded to mails. I approached CREDAI’s Chennai chapter in 2016 (24.8.2016), and their response (8.9.2016) informed me that my complaint was forwarded to their Dispute Resolution Committee and to the builder, and assured me that I would be getting a reply from the builder in approximately 21 days. As I have not received any reply from the builder even after 50 days, intimated this fact to CREDAI on 12.10.2016 and reminded them again on 18.11.2016 and 3.1.2016 via emails., but haven’t got a response. How do I proceed?

Natarajan Thangavel

Chennai

You can approach the Consumer Redressal Forum for appropriate remedies. The Real Estate (Regulation and Development) Act, 2016 has also come into force and the same applies to ongoing

projects. Once the regulatory authority is constituted under the said Act, you will be able to file a complaint before the said authority. Please consult your lawyer in this regard.